Privacy Policy

Effective Date: January 1, 2025

1. Information We Collect

Robot Champ collects the following types of information:

  • Personal identification information (name, email address, phone number)
  • Immigration-related information provided during consultations
  • Website usage information through cookies and analytics
  • Communication records and correspondence

2. How We Use Your Information

We use collected information to:

  • Provide immigration consultation and services
  • Communicate about your application status
  • Send relevant immigration updates and newsletters
  • Improve our services and website functionality
  • Comply with legal and regulatory requirements

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information:

  • With Australian immigration authorities as required for applications
  • With trusted service providers who assist in delivering our services
  • When required by law or legal process
  • To protect our rights and safety

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure data transmission protocols
  • Regular security assessments
  • Limited access to personal information
  • Staff training on data protection

5. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie preferences through our cookie management system or your browser settings.

6. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • File a complaint with relevant authorities

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Immigration-related documents are retained according to professional standards and regulatory requirements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Phone: +61410055126

Email: [email protected]

Address: 13 Princes Rd E, Auburn NSW 2144, Australia